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Reinsurance

The Reinsurer's Right to Information

Larry Schiffer | September 15, 2021

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Under a typical reinsurance treaty, the reinsurer relies on the ceding company to disclose information concerning the risks and losses ceded to the reinsurance contract. The cedent essentially controls the information the reinsurer receives, subject only to the requirements of the reinsurance contract.

If a cedent limits the information seen by its reinsurer, it, in turn, confines the scope of review that can be conducted by the reinsurer's retrocessionaires, whose sole source of information is the reinsurer. The ceding company's information control, however, is tempered by the notice and reporting requirements of the reinsurance contract, as well as by the duty of utmost good faith.

To allow the reinsurer to obtain the necessary information, almost every reinsurance contract contains an "access to records clause," sometimes called an "inspection clause" or an "audit clause." Access to records clauses grant reinsurers the right to inspect, either in the normal course of business or upon the reinsurer's request, the ceding company's books and records that pertain to the business reinsured. That usually includes the underlying policies and their underwriting, claim, and accounting records.

Introducing the Access to Records Clause

While there is support for the proposition that the right of a reinsurer to access its ceding company's records is enforceable in the absence of a contractual stipulation, see Michigan Mut. Ins. Co. v. Unigard Sec. Ins. Co., 44 F.3d 826 (9th Cir. 1995) (holding that even where there is no audit clause in the reinsurance contract, the reinsured is obligated to furnish information requested by the reinsurer), an access to records clause is customarily found in most reinsurance contracts, including quota share, surplus share, co-insurance, and excess-of-loss contracts, and can be found in some facultative certificates.

Though no standard clause exists, a basic access to records clause in a reinsurance contract may provide as follows.

The Reinsurer or its designated representatives shall have access at any reasonable time to all books, records and papers of the ceding company which pertain in any way to this reinsurance.

See Robert W. Strain, Reinsurance Contract Wording 42 (2d ed. 1996). The sample clause above reflects a broad access to records clause, imposing no real constraints on the reinsurer or its representative seeking to review the cedent's records, other than a reasonability requirement.

A narrower access to records clause could restrict the reinsurer's review to certain documents, such as premium and loss records. Alternatively, the clause could define how an inspection should be conducted. Some clauses specify a particular time frame within which inspections must take place (e.g., during work hours) or specifically require a reinsurer to notify the cedent prior to an inspection visit to allow adequate preparation time.

Other forms of the clause may specifically grant the reinsurer the right to image all relevant documents. This version of the clause avoids disputes over whether the reinsurer is only permitted to "view" the documents at the cedent's office. In addition, these clauses may expressly provide for the survival of the right to investigate beyond the termination of the treaty. Logically, where a reinsurer will remain liable to the cedent upon completion of the treaty, it is important for the reinsurer to preserve the right of inspection until all of the claims have been paid. Finally, some clauses condition the reinsurer's right of access to the reinsurer's payment of all balances due.

Below is a relatively recent example of an access to records clause that addresses some of the issues discussed above.

The Reinsurer or its designated representatives shall have access at any reasonable time to the records of the Company on matters relating to this reinsurance for the purpose of obtaining information concerning this Contract or the subject matter hereof. This Article shall survive the termination or expiration of this Contract, provided there are known outstanding liabilities under this Contract. The Reinsurer shall be afforded the opportunity to make a reasonable number of copies of documents it may require, at its own expense, as long as those documents are not proprietary as to the Company or otherwise confidential.

Notwithstanding the above, the Reinsurer shall not have any access to the records of the Company if it is not current in all undisputed payments due to the Company.

An access to records clause is distinguishable from a claims cooperation clause, which can bind the cedent to provide the reinsurer with any requested documents or information in its possession pertaining to underlying claim adjustment and coverage determinations. See Ostrager & Vyskocil § 6.03. An access to records clause, however, is sometimes incorporated into the claims cooperation clause. See, for example, North River Ins. Co. v. Philadelphia Reins. Corp., 797 F. Supp. 363 (D.N.J. 1992) ("The company … shall make available for inspection and place at the disposal of the Reinsurer at reasonable times any of its records relating to this reinsurance or claims in connection therewith.").

Purpose of the Access to Records Clause

The access to records clause enables reinsurers to track the performance of a reinsurance treaty. More specifically, having access to a ceding company's records allows a reinsurer to make sure that the cedent is complying with the terms and conditions of the reinsurance contract. See Strain, Reinsurance Contract Wording at 42–43. A records inspection also provides a reinsurer with a way to determine if the cedent's loss reserves are adequate. Further, a reinsurer can identify any unreported losses and decipher the nature or severity of unreported and reported claims. Similarly, a reinsurer may exercise its inspection rights to assess the skills and experience of the cedent's underwriters and claims personnel.

A reinsurer may choose to examine the cedent's books and records frequently as a matter of business routine. Some reinsurers audit annually in conjunction with the annual renewal of reinsurance contracts. Alternatively, a reinsurer may exercise its right to inspect only when circumstances have changed such that an inspection would be a prudent endeavor.

The Right To Inspect during Disputes

Where the reinsurer and the cedent share common interests, the reinsurer's exercise of its contractual right to inspect the cedent's records causes relatively little objection from the cedent. See Ostrager & Vyskocil § 6.04. Where, however, the interests of the reinsurer and the cedent become adverse (e.g., where there is potential for a coverage dispute associated with the underlying insurance or reinsurance), the ceding company may resist disclosing documents to the reinsurer, even though the reinsurance contract contains an access to records clause.

Failure To Inspect

In a situation where a reinsurer fails to review a reinsurance billing statement provided to it by the ceding company and a dispute later arises between the reinsurer and the cedent, a court may interpret the reinsurer's failure to examine the statement as implicit acceptance of its contents. For example, in American Home Assur. Co. v. Instituto Nacional de Reaseguros, No. 88 Civ. 0917, 1991 U.S. Dist. LEXIS 501 (S.D.N.Y. Jan. 10, 1991), the court held that, where the reinsurer did not object to the contents of a reinsurance billing statement, an agreement to pay the amount noted in the statement could be implied.

A reinsurer's failure to investigate the ceding company's documents does not, however, preclude the ceding company from asserting a statute of limitations defense against the reinsurer when a dispute arises. See Gerling Global Reins. Corp. v. Safety Mut. Cas. Corp., No. 79 Civ. 4422, 1980 U.S. Dist. LEXIS 12078 (S.D.N.Y. Jun. 26, 1980). In Gerling, the court found that a reinsurer "cannot invoke the doctrine of equitable estoppel merely by asserting that it failed to take advantage of this contractual right of access." See id. at **6–7. Also, where a dispute between a reinsurer and a cedent would ordinarily be arbitrated under the terms of a reinsurance contract, the reinsurer's failure to exercise its inspection rights does not bar arbitration of the dispute unless the contract explicitly requires the reinsurer to inspect as a prerequisite to the arbitration of disputes. See Philadelphia Reins. Corp. v. Universale Ruckversicherungs A.G., 93 Civ. 7234 (LMM), 1994 U.S. Dist. LEXIS 56 (S.D.N.Y. Jan. 3, 1994).

Enforceability of the Right To Inspect

The contractual right of inspection is generally enforceable in litigation and arbitration. That right disappears, however, where the access to records clause expressly prohibits an inspection when balances are due, as in the example clause above.

Where a reinsurance dispute centers on a reinsurer's nonpayment of balances due to the cedent, and there is no express provision precluding access to records where there is a balance due, a court may find that the reinsurer may not access the ceding company's records until the reinsurer places the balances due in an escrow account or posts a letter of credit. See American Home Assur., 1991 U.S. Dist. LEXIS 501 (holding that the cedent's refusal of access to its treaty records was commercially reasonable where the cedent had regularly provided quarterly treaty statements to the reinsurer and expressed willingness to reinstate the audit right once the reinsurer paid its claims); Atlas Assur. Co. of Am. v. American Centennial Ins. Co., No. 90 Civ. 5474 (SWK), 1991 U.S. Dist. LEXIS 532 (S.D.N.Y. Jan. 16, 1991) (finding that an arbitral panel's order calling for the placement of disputed amounts into an interest-bearing escrow account pending completion of the requested audit constituted reasonable interim relief).

The rationale behind a court's refusal to enforce an access to records clause where the reinsurer has not yet paid balances due is that a reinsurer in financial difficulty would otherwise be able to postpone fulfilling its payment obligations by raising the issue of inspection. See Staring § 15.8 (discussing a case decided in Ireland in which the reinsured claimed that the "matter of inspection was merely a delaying maneuver"). On the other hand, anecdotally, we know of cases where the failure to pay was held not to be a sufficient basis to withhold the right to audit.

In several English cases, courts deferred actions brought by cedents to recover reinsurance until after the reinsurers were able to conduct inspections under contract clauses. See Ostrager & Vyskocil § 6.04. In Pacific & General Ins. Co. Ltd. (In Liquidation) v. Baltica Ins. Co. (U.K.) Ltd. & Others (Q.B. Comm. Ct., Nov. 3, 1995), the court considered the following three factors in determining whether to defer the cedent's claims: (1) whether the cedent complied with the reinsurer's contractual rights of inspection, (2) whether the reinsurer's inspection request was timely, and (3) the reason for the inspection request and the nature of the materials sought. See id. (also discussing Aetna Reins. Co. (U.K.) Ltd. v. Central Reins. Corp. Ltd. (Q.B. Comm. Ct., June 23, 1995) (allowing the inspection in part because it may result in a defense for the reinsurer)).

Scope of the Right To Inspect

In litigation, discovery rules commonly provide for broader disclosure than a reinsurer would be able to request under an access to records clause. If the court or an arbitral panel issues an order altering the scope of permissible inspection by the reinsurer, the reinsurer and the cedent must comply. For example, where a reinsurer has refused to comply with parts of a reinsurance contract, a court or an arbitration panel can limit the reinsurer's review of the cedent's records even if the access to records clause provides for broader review. See International Surplus Lines Ins. Co. v. People's Ins. Co. of China, 1994 U.S. Dist. LEXIS 12929 (N.D. Ill. 1994) (denying motion to vacate arbitral award where motion was based in part on the arbitrator's refusal to enforce the access to records clause and finding that discovery is within an arbitrator's discretion). The International Surplus Lines court held that the inspection clause permitted reinsurer "access to records at 'reasonable times' … not … access to all of its reinsured's records at any time." See id.

Where litigation has commenced between a policyholder and its insurer or between a reinsurer and its ceding company, the cedent will often object to reinsurer inspection based on privilege. In disputes between policyholders and their insurers, policyholders commonly request documents seen by or turned over to reinsurers. This gives cedents an incentive to restrict reinsurer review where the potential exists for a coverage dispute to avoid potentially waiving the attorney-client privilege by disclosing documents to its reinsurer and having to produce them for policyholders later.

Access to reinsurance information by claimants and policyholders in underlying disputes has spawned hundreds of cases. This issue goes beyond the scope of this article, but we can say that it is difficult to find consistency among the cases and a jurisdiction-by-jurisdiction review is necessary before making any disclosures. It is safe to say, however, that the reinsurance contract generally must be produced, while communications to the reinsurer about the underlying claim may not have to be produced unless the cedent's state of mind is in issue or the communications are claims communications in the normal scope of business. If the communications are true attorney-client communications, the likelihood of nondisclosure being upheld increases.

Where a dispute arises between the reinsurer and the cedent, it is unclear whether the cedent may invoke privilege to protect certain documents and materials from having to be produced to the reinsurer. Some older cases go back and forth on this issue. SeeWaste Mgmt., Inc. v. International Surplus Lines Ins. Co., 144 Ill 2d 178 (1991) (holding that a broadly worded cooperation clause in an insurance policy required the insured to disclose privileged documents to insurer even after the parties had become adverse); U.S. Fire Ins. Co. v. Phoenix Assur. Co. of N.Y., No. 7712/91 (N.Y. Sup. Ct. Aug. 7, 1992) (the court found that the cooperation clause did not constitute a waiver of privilege even though the reinsurer has seen the privileged documents at issue prior to the dispute).

In Gulf Ins. Co. v. Transatlantic Reins. Co., 13 A.D.3d 278 (N.Y. App. Div. 1st Dep't 2004), the court, in reversing the motion court, held the following.

Access to records provisions in standard reinsurance agreements, no matter how broadly phrased, are not intended to act as a per se waiver of the attorney-client or attorney work product privileges. To hold otherwise would render these privileges meaningless.

The Gulf court cited North River Ins. Co., 797 F. Supp. 363, which held that "[a]lthough a reinsured may contractually be bound to provide its reinsurer with all documents or information in its possession that may be relevant to the underlying claim and its coverage determination, absent more explicit language, it does not through a cooperation clause give up wholesale its right to preserve the confidentiality of any consultation it may have had with its attorney concerning the underlying claim and its coverage determination."

A similar conclusion was reached by an arbitration panel in a confirmed final award in Liberty Mut. Ins. Co. v. Nationwide Mut. Ins. Co., No. 14-P-1129 (Mass. App. June 5, 2015) (the award, in discussing the access to records clause, stated: "The Access to Records clause does not grant Respondents access to Petitioners' documents protected by the attorney-client privilege or the work product doctrine") and in Travelers Cas. & Sur. Co. v. Century Indem. Co., No. 10-cv-400 (WWE) (D. Conn. Nov. 16, 2011).

Conclusion

Access to records clauses serve an important function in granting the reinsurer the right to monitor the business reinsured and to ensure compliance by the ceding company with the terms of the reinsurance contract. A narrow access to records clause, tailored to address issues such as timing, nonpayment, and privilege, may alleviate some of the common disputes that arise between reinsurers and ceding companies associated with the reinsurer's right to inspect.

Lindsay Lippman, now senior counsel at MetLife, performed extensive research and the initial drafting of the original commentary (published December 2004), some of which has been reused here.


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