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Christopher Mandel

(210) 845–5804

[email protected]

Excellence in Risk Management, LLC

Christopher E. Mandel, RIMS-CRMP, RIMS Fellow, CPCU, CCSA, ARM-E, AIC

President, Managing Consultant


Mr. Mandel, RIMS-CRMP, RIMS Fellow, CPCU, CCSA, ARM-E, AIC, writes on claims management topics for IRMI.com.

Mr. Mandel was the senior vice president of strategic solutions for Sedgwick, Inc., and the director of the Sedgwick Institute, where he was responsible for helping the company reach its strategic vision of serving the evolving needs of its current and future customers, as well as helping lead the industry to the next level and beyond.

He also is the founder, president, and managing consultant of Excellence in Risk Management, LLC, and is an adjunct professor at Florida State and George Mason Universities (GMU). He is also on the CRO Executive Development Program Advisory Council at GMU. Mr. Mandel has more than 30 years in leadership positions and accomplishments in large corporate global risk management.

From 2001–2010, Mr. Mandel was head of enterprise risk management for USAA Group, where he designed, developed, and led the award-winning enterprise-wide risk management and corporate insurance centers of excellence and has held senior risk leader positions in numerous Fortune 500 companies since 1989.

He currently holds various board or advisory appointments to various industry-related organizations. He was a key leader in the Risk Management Society, including the president, elected a founding member of Risk Who's Who in 2008, named Risk Manager of the Year, and received the Goodell Award for lifetime achievement (2016), RIMS's highest honor. He is recognized by his peers as a thought leader in enterprise risk management and related disciplines and has had continuously running columns in the trade press since 1996.

Mr. Mandel received his bachelor of science in business management from Virginia Polytechnic Institute and State University and a master of business administration in finance from GMU. Between these university programs, he has been conferred numerous designations, including RIMS-CRMP, CPCU, ARME, and Certified Trainer in ISO31000. He is a frequent industry speaker and author, and he contributes to the "Risk Insider" column for Risk and Insurance magazine. He resides with his wife, Mary Anne, in greater Nashville, Tennessee. He also wrote on claims management topics for IRMI.com from 2015 to 2021.


Articles

Claims Management

The Dilemma of Insuring Virus Claims

January 15, 2021 | Christopher E Mandel

Claims Management

Telemedicine in the Age of the Pandemic

October 02, 2020 | Christopher E Mandel

Claims Management

Presumption of WC Claim Compensability in the Age of COVID

July 03, 2020 | Christopher E Mandel

Claims Management

Claims Management and Effective Risk Management

March 20, 2020 | Christopher E Mandel

Claims Management

Bad Faith, Litigation Trends, and Emerging Tactics

January 10, 2020 | Christopher E Mandel

Claims Management

The Future of Workers Compensation Claim Systems

September 27, 2019 | Christopher E Mandel

Claims Management

Federal Terrorism Reinsurance Claim Recovery

June 28, 2019 | Christopher E Mandel

Claims Management

WC Court Rulings, Legislation, and Advocacy-Driven Claim Outcomes

March 29, 2019 | Christopher E Mandel

Claims Management

Captive Claim Management

January 18, 2019 | Christopher E Mandel

Claims Management

Workers Compensation Claims and the Opioid Impact Revisited

September 28, 2018 | Christopher E Mandel

Claims Management

Insurtech and the Claim Function

July 13, 2018 | Christopher E Mandel

Claims Management

Insurance Claim Resolution and Settlement

March 23, 2018 | Christopher E Mandel

Claims Management

Claim Evaluation: Determining Valuation

January 19, 2018 | Christopher E Mandel

Claims Management

Claim Investigation: Reaching Resolution

October 06, 2017 | Christopher E Mandel

Claims Management

Claim Reporting Best Practices

June 23, 2017 | Christopher E Mandel

Claims Management

The Claim Function and Best Practices

March 31, 2017 | Christopher E Mandel

Claims Management

Insurance Claim Fraud and Social Media

January 13, 2017 | Christopher E Mandel

Claims Management

Opioids: a Stumbling Block to Good Claim Outcomes

July 22, 2016 | Christopher E Mandel

Claims Management

Managing Claims for the Benefit of Consumers

March 18, 2016 | Christopher E Mandel

Claims Management

Next-Level Claim Strategies

July 24, 2015 | Christopher E Mandel

Claims Management

Workers Compensation Options in Claims Management

April 03, 2015 | Christopher E Mandel