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Christopher Mandel

(210) 845–5804

[email protected]

Embry-Riddle Aeronautical University

Christopher E. Mandel, RIMS-CRMP, CPCU, CCSA, ARME

Assistant Professor of the Practice, College of Business


Mr. Mandel is an assistant professor of the practice teaching enterprise risk management (ERM) in the college of business at Embry-Riddle Aeronautical University. He is founder, president, and managing consultant for Excellence in Risk Management, LLC, an independent risk consultancy founded in Texas in 2004. He is the retired senior vice president of Strategic Solutions for Sedgwick and the founding director of the Sedgwick Institute and has transitioned to senior fellow.

Mr. Mandel has more than 30 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as "excellent" and a "leader in ERM." His career included leadership roles at Liberty Mutual, Marsh, Verizon, American National Red Cross, PepsiCo, and the USAA Group.

He was named Risk Manager of the Year—2004 by Business Insurance and RIMS, for whom he served as president and 7-year board member. He serves and has served on numerous corporate and advisory boards and does pro bono risk consulting for the faith-based community of Nashville and beyond. He has also served RIMS as a volunteer, beginning in 1993 and including positions as a board/executive council member (7 years), chair of the conference committee, and member of the technology and standards committees, among others. He has also been on the teaching faculty for over 15 years.

RIMS awarded Mr. Mandel with its lifetime achievement award (Goodell) in 2016, and in 2008, he was voted in as a member of Risk Who’s Who. He is recognized by his peers as a thought leader in ERM and related disciplines. He teaches and writes for various organizations, including RIMS, George Mason University, and ICCIE.

Mr. Mandel has numerous certifications and designations, including CPCU, ARME, RIMS-CRMP, and AIC, and holds a master of business administration in finance from George Mason University. He also holds the DRCO designation for board expertise and service.


Articles

Claims Management

The Dilemma of Insuring Virus Claims

January 15, 2021 | Christopher E Mandel

Claims Management

Telemedicine in the Age of the Pandemic

October 02, 2020 | Christopher E Mandel

Claims Management

Presumption of WC Claim Compensability in the Age of COVID

July 03, 2020 | Christopher E Mandel

Claims Management

Claims Management and Effective Risk Management

March 20, 2020 | Christopher E Mandel

Claims Management

Bad Faith, Litigation Trends, and Emerging Tactics

January 10, 2020 | Christopher E Mandel

Claims Management

The Future of Workers Compensation Claim Systems

September 27, 2019 | Christopher E Mandel

Claims Management

Federal Terrorism Reinsurance Claim Recovery

June 28, 2019 | Christopher E Mandel

Claims Management

WC Court Rulings, Legislation, and Advocacy-Driven Claim Outcomes

March 29, 2019 | Christopher E Mandel

Claims Management

Captive Claim Management

January 18, 2019 | Christopher E Mandel

Claims Management

Workers Compensation Claims and the Opioid Impact Revisited

September 28, 2018 | Christopher E Mandel

Claims Management

Insurtech and the Claim Function

July 13, 2018 | Christopher E Mandel

Claims Management

Insurance Claim Resolution and Settlement

March 23, 2018 | Christopher E Mandel

Claims Management

Claim Evaluation: Determining Valuation

January 19, 2018 | Christopher E Mandel

Claims Management

Claim Investigation: Reaching Resolution

October 06, 2017 | Christopher E Mandel

Claims Management

Claim Reporting Best Practices

June 23, 2017 | Christopher E Mandel

Claims Management

The Claim Function and Best Practices

March 31, 2017 | Christopher E Mandel

Claims Management

Insurance Claim Fraud and Social Media

January 13, 2017 | Christopher E Mandel

Claims Management

Opioids: a Stumbling Block to Good Claim Outcomes

July 22, 2016 | Christopher E Mandel

Claims Management

Managing Claims for the Benefit of Consumers

March 18, 2016 | Christopher E Mandel

Claims Management

Next-Level Claim Strategies

July 24, 2015 | Christopher E Mandel

Claims Management

Workers Compensation Options in Claims Management

April 03, 2015 | Christopher E Mandel