Martin J. Frappolli, CPCU, FIDM, AIC-M, AIS

Mr. Frappolli is a consultant with Longhorn Knowledge Resources in Austin, Texas. Longhorn offers custom individual and group insurance training, research, writing, and analytical services. Previously, Mr. Frappolli served as senior director for The Institutes, authoring these Institutes courses: Auto Claims Practices, Managing Cyber Risk, Claims Handling Principles and Practices, CPCU 530—Business Law, Principles of Workers Compensation Claims, Liability Claims Practices, and Claims Leadership & Organizational Alignment. His national presentations include showcases at RIMS, Property and Liability Resource Bureau, Casualty Actuarial Society, Association for Cooperative Operations Research and Development, and the Chartered Property Casualty Underwriter Society. Before The Institutes, he led the Data Management group at NJM Insurance. Mr. Frappolli earned his undergraduate degree at Rutgers University and his master of science in organizational leadership at Quinnipiac University.